Cancellation Policy

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapists' day that could be filled by another client.

When you give us 72 hours notice, you will not be charged for your cancellation or changes to your appointment.

Clients who provide less than 72 hours notice will be charged at 50% of the appointment fee. Clients cancelling within 24 hours or who miss their appointment altogether, will be charged a full session fee to the card on file. We reserve your session time for you, but cannot provide you with quality care if you miss more than half the allotted session time. For this reason, your session will be considered cancelled if you are more than 30 minutes late.

Please don’t hesitate to contact us with any questions at contact@wcounselling.com